Shipping Options Update

Hi Everyone,

First off, I just want to say a heartfelt thank you for your continued support and patience while we work through a few hiccups with our checkout system.

Some of you have let me know that the only option showing at checkout is “local pickup,” even when shipping is needed. I can’t tell you how much I appreciate you taking the time to share this—it helps us identify the issue and work toward a fix.

I know this has been frustrating (trust me, I feel the same way!). We’re in touch with our platform’s tech team, and they’re actively working on resolving this as quickly as possible.

In the meantime, if this happens to you, please don’t hesitate to place your order and leave a note letting us know you’d prefer shipping. Once we’ve packed your order, we’ll calculate the shipping cost and send you the details along with instructions on how to pay via e-transfer.

Your understanding and patience mean so much to me as we navigate this. I’m committed to getting this sorted for you as soon as possible so we can continue delivering the smooth shopping experience you deserve.

Thanks again for sticking with us—you’re the best!

Warmly,
Wendy