We are proud to represent vendors of quality tools and supplies. Occasionally there may be a defective item and should this happen we will gladly issue a replacement or refund. Other items may also be returned (at your cost) if they are unused and in their original packaging and may be subject to a restocking charge. Please contact us with any questions before returning merchandise. We are not responsible for replacing leaked items such as liquid clay or alcohol ink. We do our best to tighten all lids before shipping. We may offer you a partial refund or coupon.
Once you have emailed us regarding the return of an item, you can find our shipping address here.